Terms & Condition

FPM

TERMS AND CONDITIONS


We aim to bring the fun and a positive experience and I know we can achieve this together….

CANCELLATION POLICY In receiving a completed contract/agreement of service form, in the event that you cancel the contract for any reasons, 100% of all monies owing shall be paid to Face Painting Melbourne in order to off sett its loss of business.


The booking shall become effective once completed and returned. At the time the contract takes effect, Face Painting Melbourne shall reserve the artist for said date and time agreed upon, and not make any other reservations or accept any other clients for said date and time. For this reason, if you cancel the contract for any reason within 3 weeks of the booking, 100% of all monies owing shall be paid to Face Painting Melbourne in order to offset its loss of business. Exceptional circumstances will be discussed. 


LATE PAYMENTS When a payment is overdue without any communication or extension granted a $15 administration fee is charged to the client. The client will incur this fee each week a reminder invoice is sent until paid.


INDUCTIONS  - A charge of $25 applies for all artists undergoing an induction.


INSURANCE All Face Painting Melbourne artists hold a current Certificate of Currency and a valid Working with Children Check.


SAFETY The client is responsible for providing a safe workplace at all times. The performers have the right at any time to cease performance in the event they believe their safety is at risk, without forfeiting payment.


OHS Face Painting Melbourne maintains to the best of their knowledge, that the artists booked are professional artists and follow industry standard of occupational health and safety (OHS) on any job they attend. Face Painting Melbourne is not responsible for any negligence on behalf of the artist booked for your event. In the case that the client feels the artist is not to be paid, Face Painting Melbourne is still to be paid 50% of the total bill.


ON SITE Client must provide shelter and parking for artists unless otherwise arranged.
Artists are not child minders and an adult should always accompany children.


LATENESS If you happen to be late to your booking we charge in half an hour incremnets to stay longer


PHOTOS Feel free to use and edit any photographs, text and video from (Face Painting Melbourne website) for your publicity. In return, we would be very grateful for any copies of photos taken during the performance. A photo agreed by Face Painting Melbourne to be used on any social media platform requires recognition of Face Painting Melbourne. When signing a contract you are agreeing that Face Painting Melbourne may use work done during your booking on social media platform, print and email.


IMPORTANT No child or adult with an allergy , cold or skin condition will be painted.


ABOUT YOUR ARTISTS Advanced professional artists are those that have had years of training and experience and will deliver their best at all jobs. When speed is required they know what they are doing and how to do it.


PARKING The reimbursement of parking fees applies where parking is not provided.


LAST MINUTE BOOKINGS May incur additional fees

TOLL FEES apply where the artists is having to travel on toll ways


Public Holidays, after hours Before 08:30 am and after 6:30pm are charge at a higher rate


Full payment due on or before the day of the event unless otherwise discussed


All entertainers require shelter from Melbourne's glorious and unpredictable weather.


What we bring .We bring everything we need to set up and start at booking time. For Face Painters this includes a table for our materials and a high chair for the guests to sit while being painted. Marquee and lighting can be supplied at extra cost.


Materials used by our face painters are non-toxic and water based. Each artist brings professional grade tools and equipment We are happy, professional and wonderful with guests of all ages.


Costume alters depending on the event. We can wear your branding when appropriate.

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